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What You Agree To When You Open an Account

These terms set out how your br888 account works — what you can do, what we do on our end, and how the two fit together.

Account eligibility depends on local lawOne account per personYou control your wallet and withdrawal requestsWe may update terms with noticeAccess available where local law permits
br888 What You Agree To When You Open an Account
HOW WE HANDLE IT

Account Security and Your Rights Under These Terms

Our approach to data, cookies and account security is built into the terms you accept at registration. We keep these practices consistent and transparent so you always know where your account stands.

Data Handling

We collect only what we need to run your account — registration details, deposit records and session data. We do not sell this data to third parties or use it for purposes outside your account management.

Cookies and Session Tracking

We use cookies to keep your session active and to remember your wallet preferences across visits. You can manage cookie settings through your browser at any time without affecting your account balance.

Account Security Practices

Your account is protected by OTP verification at login. If you access br888 from a new device, an OTP is sent to your registered contact before the session opens — this step cannot be bypassed.

Requesting Changes or Closures

To update your registered details or request account closure, contact us through live chat or email. We process verified requests and confirm changes to your registered contact before they take effect.

REACH OUR TEAM

Contact Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, our support team can walk you through it. We handle account and policy queries through the channels below — pick whichever works for you.

Live Chat Start a live chat session from your account dashboard. This is the quickest path for account-specific questions about terms, wallet rules or access eligibility.
Email Support Write to our support address for detailed policy queries or if you need a written record of our response. We reply to every email with a reference number.
Help Centre Our Help Centre covers common account and terms questions in plain language. Use it to check wallet rules, withdrawal conditions and account verification steps before contacting us directly.

Questions We Get Asked About These Terms

These are the account and policy questions we hear most often. If yours isn't here, our live chat team can give you a specific answer based on your account situation.

No. Each person may hold one account only. If we detect duplicate accounts, both may be suspended while we investigate. Contact support if you think you've accidentally created a second account.

Any remaining balance is returned to you through the payment method on record — Touch 'n Go eWallet, Boost or GrabPay, whichever you used last. Verification is required before any withdrawal is processed.

We post the updated version on this page and note the revision date at the top. For material changes, we also send a notification to your registered contact before the update takes effect.

Yes. Where a clause conflicts with the laws of your location, the locally compliant version applies automatically. Access to the platform is available only where local law permits it.

No. Your account and the wallet balance inside it are non-transferable. Funds deposited via Boost, GrabPay or Touch 'n Go eWallet are tied to your verified account and cannot be moved to another holder.

Send a request through email support with your account username. We will compile and share the relevant data with you within a reasonable period, confirmed to your registered contact.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.