What Our Legal Framework Covers
When you create an account on br888, you enter a contractual arrangement with us. The terms governing that arrangement are set out in our full Terms and Conditions, accessible from your account dashboard. These terms cover permitted account use, how funds in your account wallet are
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managed, and what constitutes a breach. We do not allow shared or duplicate accounts — each account is tied to a single verified identity, confirmed during the Know Your Customer process before any withdrawal is processed. Your financial activity on br888, including deposits made via Touch
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'n Go eWallet, Boost, GrabPay, DuitNow or FPX, is logged against your account record for compliance purposes. We retain transaction records for the period required under applicable law. Where a dispute arises regarding a transaction — say, a Touch 'n Go eWallet deposit that was not
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credited — our records form the reference point, and you can raise the matter through our live chat channel. Malaysian regulations shape how we collect and store your data. We do not sell your personal information to third parties. Changes to these terms are communicated via
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your registered contact, so keeping that detail current in your account settings is important. Access to br888 is subject to local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.